Careers
For over 50 years, Big Brothers Big Sisters of Middle Tennessee has served the youth in our community. Our team is made up of highly passionate and talented individuals who are driven by our mission to ignite the power and promise of youth in everything they do.
Named a 2025 Best Nonprofit to Work For by The NonProfit Press and Best Companies Group.
Named in 2024 Leaders in Diversity honorees by the Nashville Business Journal
Named as an Inclusive Workplace by Best Companies Group and COLOR Magazine
Named a 2025 Best Nonprofit to Work For by The NonProfit Press and Best Companies Group.
Named in 2024 Leaders in Diversity honorees by the Nashville Business Journal
Named as an Inclusive Workplace by Best Companies Group and COLOR Magazine
Every Voice is Heard
We want people of all backgrounds to be represented and included in our work. We know that each of our team members brings unique perspectives and skills. We are committed to building a culture where every voice is heard, relationships are valued, and everyone has the opportunity to do meaningful work.
We make it a priority to invest in our staff by offering a competitive benefits package including:
- Health Care Plan (Medical, Dental & Vision)- generous portion is paid by BBBSMT
- Domestic Partner Benefits
- Company Paid Life Insurance, Short and Long Term Disability
- Immediate enrollment in our 403B — We match 50% of what you contribute up to 6% of pay. Staff are vested after 12 months of employment
- Training & Development Programs
- Opportunities for advancement- we promote from within!
- 20 days of paid time off
- 16 paid holidays, including the week between Christmas and New Years
- Flexible work schedule with a hybrid work environment
- Professionally written resume, LinkedIn Profile, and headshot
- Employee Assistance Program
- Company Paid Text Care Concierge Medicine
Become a defender of potential and join our team!
Big Futures E-Mentoring (Dickson County), Mentor Corps Fellow
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include, but are not limited to, the following:
The Mentor Corps Fellowship is a paid service-learning fellowship designed to expand the reach of mentorship. To address volunteer mentor recruitment challenges in our rural service area, BBBSMT is embedding a part-time Fellow directly into the Big Futures E-Mentoring program in Dickson County to ensure all students requesting a mentor are served. In this role, you will serve as an on-site cornerstone of support at Creek Wood High School, leading sessions for an initial cohort of 30 high school students. You will balance direct youth mentorship and facilitate lessons to help geographically isolated youth develop workplace skills, solidify post-high school plans, and gain access to professional networks.
Key Accountabilities
• Build consistent, trusting mentoring relationships that support high school students’ future readiness.
• Deliver effective one-to-one and group mentoring sessions aligned with E-Mentoring program goals and school schedules.
• Guide mentees in setting, tracking, and working toward meaningful short and long-term goals.
• Partner proactively with school staff and agency team members to support student success and program operations.
Day-to-day:
• Lead scheduled sessions: Deliver structured one-to-one and group mentoring sessions centered on college, career, and future readiness for an initial cohort of 30 high school juniors and seniors.
• Foster future readiness: Guide mentees in setting, tracking, and working toward meaningful short and long-term goals while developing workplace skills.
• Partner proactively: Maintain open lines of communication with school faculty and your BBBSMT coordinator to troubleshoot matching and scheduling challenges in real-time.
• Compile accurate data and metrics: Log session attendance and thorough progress notes in Matchforce immediately following mentoring interactions to support program quality.
• Professional Development: Participate in weekly supervisor check-ins, monthly team meetings, and extensive training focused on emotional intelligence (EQ), communication, collaboration, and conflict resolution.
• Support capacity-building: Collaborate with the Big Futures team to refine, scale, and build the rural E-Mentoring delivery model.
• Ensure safety: Execute other tasks as needed to ensure the safety of the match and the success of the program.
Organizational Alignment
• Demonstrate agency values (Relationships, Ownership, Evolution) in your actions, decisions, and interactions
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency events and initiatives to support the broader BBBSMT mission
Measures of Success
• Mentees regularly attend and actively engage in mentoring sessions and demonstrate growth over time.
• Mentoring sessions are well-structured, developmentally appropriate, and responsive to student needs.
• Mentees show measurable progress toward established college/career goals and increased accountability for commitments.
• Documentation of data in Match Force is thorough and timely.
• School personnel and BBBSMT staff experience clear communication and a reliable partnership.
• Agency leadership has clear visibility into mentee progress, challenges, and successes.
• The mentor consistently represents BBBSMT’s mission and values and contributes positively to agencywide initiatives.
About You
• Are an empathetic person with demonstrated success in building relationships.
• Display high emotional intelligence, especially being skilled in conflict resolution, self-management, and responsible decision-making.
• Have experience working with youth, especially from rural communities.
• Are passionate about youth development and believe in the power of mentoring relationships.
• Understand the systemic barriers that impact underserved youth and are committed to equity and inclusion.
• Can adapt your communication style to connect authentically with people from a wide range of backgrounds and make everyone feel seen and respected.
• Thrive in a fast-paced, team-oriented environment and can manage shifting priorities with grace.
• Are an excellent communicator with strong presentation, writing, and interpersonal skills.
• Are tech-savvy and comfortable using digital tools and databases.
• Have strong time management and organizational skills, and can work independently and collaboratively.
Qualifications
• Previous experience working in schools or with youth.
• Passion to pursue youth work as a career.
Work Environment & Requirements
• On-site work at Creek Wood High School in Dickson County, up to 20 hours per week.
• Availability during regular school operating hours (7:00 AM – 3:00 PM).
• Occasional travel to Nashville for trainings, meetings, and other work-related functions.
• Ability to lift up to 25 lbs for outreach and event materials.
• Commitment to serve for 1 year from date of hire.
Program Specialist, Community-Based Enrollment
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include, but are not limited to, the following:
Big Brothers Big Sisters seeks a Program Specialist who will thrive in a growing organization that is dedicated to positively impacting more youth through high-quality, 1-to-1 mentoring. This position will connect children with positive adult mentors who can help empower and inspire youth to reach their full, inherent potential, especially youth of color who are disproportionately impacted by systemic barriers. This staff member is primarily responsible for screening, interviewing, assessing, and matching volunteers, parents & children, but will also be cross-trained to take on other roles and responsibilities dependent on departmental needs throughout the year.
Our ideal candidate will thrive in a fast-paced environment, be organized, be able to provide a positive customer experience, be able to multi-task, and have a passion for improving the lives of young people and our underrepresented youth. This team member will be passionate about and able to engage mentors and community partners from diverse communities, especially within communities of color. Evening and some weekend hours are required. People from the communities we serve are especially encouraged to apply.
Core Accountabilities
• Conduct thorough screening, interviews, and assessments of volunteers, youth, and families to determine program fit
• Make informed matching decisions that lead to strong, lasting mentoring relationships
• Manage intake and enrollment processes, ensuring timely movement through the pipeline
• Maintain accurate, timely documentation in Matchforce to support program quality and safety
• Build strong, culturally responsive relationships with participants and provide ongoing support, resources, and communication
• Contribute to program operations and agency priorities, including cross-functional support, events, and ongoing training
Day to day:
Beyond the day-to-day responsibilities of the role, we expect team members to demonstrate a commitment to excellence and consistently reflect our agency’s values in how they show up, collaborate, and make decisions.
• Assess all volunteers, parents and children for appropriate program participation by conducting initial and update interviews of parents, children and volunteers. Obtain collateral material needed for the assessment purposes including criminal background checks, references, school and counseling information.
• Provide timely and comprehensive assessments and recommendations for participation in the program based upon assessments of each individual.
• Make matching decisions that have the potential to result in strong mentor/mentee relationships. Create match proposals and introductions based on assessment information obtained in the intake and assessment processes.
• Screen eligibility and conduct intake calls for incoming, prospective families.
• Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards.
• Work schedule includes regular evenings and one Saturday a month to best meet the needs of our families and volunteers.
• Provide program participants with solution focused strategies, resources and training that will help to further support match participants.
• Participate in professional training as provided by the agency and the National office to achieve maximum development of professional skills when required.
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency functions, both advancement-specific and broader agency events
• Learn and perform other program functions dependent on departmental needs including, but not limited to: conduct parent/volunteer orientations, conduct community-based match presentations, support a small caseload of community-based matches.
Organizational Alignment
• Demonstrate agency values (Relationships, Ownership, Evolution) in your actions, decisions, and interactions
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency events and initiatives to support the broader BBBSMT mission
Measures of Success
• Participants are fully screened and enrolled efficiently, with strong adherence to safety and eligibility standards
• Matching decisions result in high-quality, lasting relationships and positive participant experiences
• Enrollment pipeline moves steadily, with minimal delays and clear communication at each stage
• Documentation is complete, accurate, and completed within established timelines
• Participants report feeling supported, informed, and prepared for the match experience
• Team and program needs are met through flexibility, cross-training, and consistent contribution to shared goals
About You
This Job May Be For You…..
• Youth-serving experience, especially working with youth of color and/or from marginalized communities
• Passion for supporting youth through strengths based strategies
• Understanding of issues/barriers that impact children and families from underserved populations
• Belief in the power of mentoring relationships
• Celebrates diversity
• Ability to work remotely and comfortable utilizing latest technologies.
• Strong time management and organizational skills with the ability to work independently, as well as with a team
• Ability to thrive in a fast paced environment and effectively manage shifting priorities and responsibilities
• Exceptional written and verbal communication skills reflecting outstanding customer service, both in-person and by telephone
• Ability to think critically, effectively provide responsive coaching, and draw solid conclusions based on information provided
• Comfortable engaging in challenging conversations
Additionally, we’d love…
• Effective group presentation skills
• Driven to help youth reach their full potential
• Consistent desire to seek out new and more effective methods to support programming
• Understanding of/experience with youth mentoring
• Familiarity with Positive Youth Development strategies
• Spanish fluency
Qualifications
Relevant youth-serving experience or a Bachelor’s degree/college coursework in Social Work or a related field. Proficiency in Microsoft Office, including Word, Outlook, and Excel. Must have a reliable car, valid driver’s license and meet state required automobile insurance minimums.
Program Specialist, Big Futures (Match Support)
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include but are not limited to the following:
Big Brothers Big Sisters seeks a Program Specialist who will thrive in a growing organization that is dedicated to positively impacting more youth through high quality, 1-to-1 mentoring. In this role, you will provide support and strengthen mentoring relationships between youth and positive adult mentors matched in our Big Futures programs. Your coaching and guidance will help empower and inspire youth to reach their full, inherent potential, especially youth of color who are disproportionately impacted by systemic barriers. Primary responsibilities will include providing ongoing, consistent support to new and existing BBBS matches to ensure child safety, positive outcomes for youth, healthy and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS. Other responsibilities will include presenting lessons to youth on life skills, college, and career readiness, facilitating the introduction of new mentoring relationships, and leading activities like college tours or other events. Evening and some weekend hours are required. Beyond the day-to-day responsibilities of the role, we expect team members to demonstrate a commitment to excellence and consistently reflect our agency’s values in how they show up, collaborate, and make decisions.
Core Accountabilities
• Provide ongoing match support to youth, families, and volunteers to ensure safe, healthy, and impactful mentoring relationships.
• Deliver coaching, guidance, and resources that strengthen relationship quality and support positive youth outcomes.
• Facilitate match introductions and help participants navigate challenges, transitions, and opportunities for growth.
• Lead youth-focused activities, lessons, and experiences that promote life skills, college readiness, and career exploration.
• Build and maintain strong relationships with school and community partners to support program success.
• Ensure timely, accurate documentation, data collection, and compliance with BBBS standards.
• Contribute to agency-wide priorities, events, and initiatives while demonstrating organizational values.
Day-to-day:
• Manage a caseload of volunteer adults (Bigs) and youth (Littles) who have been paired in a mentoring relationship. Through regular match support, continually assess the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer and family satisfaction.
• Coach and support young adults in exploring postsecondary, career, and professional development opportunities, helping them build the skills, confidence, and connections needed for future success.
• Conduct match introductions between the Little and Big in order to help facilitate early relationship development.
• Support College and Career Access Program mentoring relationships by helping recent high school graduates build life skills, expand professional networks, access career insights, and navigate challenges related to college and postsecondary success.
• Identify, address, and resolve existing and/or potential match challenges through regular coaching conversations and in-person meetings.
• Provide on-going coaching, support and training to help develop and sustain lasting match relationships that have a positive impact on the youth served.
• Administer surveys to evaluate mentoring relationship quality and youth outcomes, using this information to shape coaching and support of the match
• Communicate with partners daily and weekly as needed to support implementation of program and connection with youth on site
• Facilitate lessons to high school youth on life skills, college, and career readiness
• Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards.
• Provide program participants with solution focused strategies, resources and training that will help to further support match participants.
• Participate in professional training as provided by the agency and the National office to achieve maximum development of professional skills when required.
• Learn and perform other program functions dependent on departmental needs including but not limited to assessing and enrolling program participants, program facilitation, and recruitment activities.
Organizational Alignment
• Demonstrate agency values (Relationships, Ownership, Evolution) in your actions, decisions, and interactions
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency events and initiatives to support the broader BBBSMT mission
Measures of Success
• Mentoring relationships demonstrate strong safety, quality, and participant satisfaction outcomes.
• Youth, families, and volunteers receive responsive, consistent, and effective support.
• Match challenges are proactively addressed and resolved to support relationship longevity.
• Program lessons, activities, and events are delivered effectively and engage participating youth.
• Partner relationships are maintained through reliable communication and collaboration.
• Documentation, surveys, and database records are completed accurately and on time.
• Agency standards, performance goals, and compliance requirements are consistently met.
• Demonstrates Relationships, Ownership, and Evolution through daily work and collaboration.
This Job May Be for You…
• Passionate about youth development and the power of mentoring relationships.
• Experience working with youth, families, volunteers, or community-based programs.
• Skilled at building trust and developing strong relationships with diverse individuals and groups.
• Strong communicator who can coach, guide, and support others through challenges and opportunities.
• Organized and able to manage multiple priorities, relationships, and deadlines effectively.
• Committed to equity, inclusion, and creating positive experiences for all participants.
• Comfortable facilitating conversations, trainings, lessons, or group activities.
• Detail-oriented and committed to accurate documentation and follow-through.
• Tech-savvy and comfortable using databases and digital tools.
• Able to work independently, collaborate with others, and adapt in a fast-paced environment.
• Flexible to work occasional evenings and weekends and travel throughout the communities served.
Additionally, we’d love…
• Bilingual in Spanish/English
• Experience with case management, youth programming, or volunteer coordination is a plus.
Qualifications
• Bachelor’s degree in social work, education, or a related field (or equivalent experience).
Community Engagement Manager
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include, but are not limited to, the following:
Reporting to the Director of Volunteer Recruitment, the Community Engagement Manager plays a key role in expanding the reach and impact of our mission by supporting the development and execution of strategies that drive volunteer inquiries and deepen community connections. This position collaborates across departments to promote and support a variety of volunteer opportunities—from traditional mentoring to one-time engagements like micro-mentoring, speaking events, and mock interviews, with intentions of expanding resources and making connections that lead to agency engagement.
In addition to overseeing the volunteer pipeline, this position is responsible for the planning and execution of community engagement events designed to generate volunteer interest. They will oversee the BBBSMT Ambassadors program and deploy them to community events to increase awareness and recruit new mentors. The Community Engagement Manager also contributes to agency-wide initiatives that enhance volunteer satisfaction and connection, including affinity groups and targeted outreach. They will have excellent presentation and partnership development skills, with a robust knowledge of the Middle Tennessee corporate, private-sector, community, and philanthropic landscape.
Success in this position requires a team member to be organized, relationship-focused, and energized by both behind-the-scenes systems work and forward-facing community interaction.
Core Accountabilities
• Drive volunteer recruitment and community engagement strategies to increase inquiry volume and expand reach
• Build, manage, and optimize a strong, data-informed volunteer pipeline and enrollment experience
• Lead planning and execution of community engagement events that directly generate volunteer interest and participation
• Cultivate and activate partnerships and outreach opportunities that support recruitment and agency-wide engagement goals
• Develop and manage a suite of volunteer opportunities (including one-time and non-traditional formats) that expand access and engagement
• Oversee and lead the Ambassadors program to increase visibility, outreach capacity, and community presence
• Ensure a high-quality, consistent volunteer experience through onboarding, communication, and continuous improvement efforts
• Collaborate across departments to align recruitment, engagement, and resource development strategies with agency priorities
Day to day
• Reporting to the Director of Volunteer Recruitment, takes a proactive leadership role that contributes to the development and implementation of strategies that accomplish volunteer recruitment and community engagement objectives
• Coordinate and execute general and customized volunteer mentor information sessions both virtually and in- person as well as plan, organize and execute volunteer recruitment and community-related programming and events
• Builds and maintains a pipeline of new corporate and community partners in collaboration with the Development team and Donor Relations Manager, including attending affiliate and networking groups to identify prospective partners, leads, and mentors
• Works collaboratively across departments to build and maintain a “suite of engagement”, including the execution and administration of micro-mentoring/one-time volunteer opportunities
• Identify and lead community engagement events that will directly impact inquiries for volunteers
• Serve as staff lead for the agency’s Ambassadors Program, including selection, onboarding, scheduling, and execution of all ambassador-led tabling events
• Collaborates on internal initiatives surrounding Big Satisfaction and Affinity groups to support a positive volunteer experience and connection to our agency
• Work collaboratively with the Advancement Team to plan and execute National Mentoring Month initiatives including Big Appreciation Celebration
• Participates in professional training as provided by the agency and the National office to achieve maximum development of professional skills when required
• Contribute to agency priorities centered on resource development (relationships, resources, tools) as a member of the agency’s Advancement Team
• This role regularly requires work outside of standard business hours to support agency recruitment efforts, outreach activities, and community engagement initiatives. This typically includes up to two evenings per week and approximately one Saturday per month. There may be periods throughout the year when additional evening or weekend hours are required. This role requires some scheduling flexibility, and we work to adjust schedules in ways that support a good work-life balance.
Beyond the day-to-day responsibilities of the role, we expect team members to demonstrate a commitment to excellence and consistently reflect our agency’s values in how they show up, collaborate, and make decisions.
Organizational Alignment
• Demonstrate agency values (Relationships, Ownership, Evolution) in your actions, decisions, and interactions
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency events and initiatives to support the broader BBBSMT mission
Measures of Success:
1. Proactive Community Engagement- Manage the agency’s Ambassador Program to be a successful contributing body of the Recruitment Team as well as conduct regular info sessions with corporate partners and as assigned.
2. Cross-Departmental Engagement of Recruitment Strategy and Execution- Serve as a collaborative leader who works across agency departments to execute one-time volunteering opportunities and align these opportunities to produce long-term impact and partnerships
3. Customer Service – Ensure a high level of customer service is provided and maintained in every interaction with partners and volunteers, while continuously seeking opportunities to improve engagement, stewardship, and overall experience
4. Stakeholder Event Execution- Serve as lead execution team member for annual Big Appreciation Event as well as pivotal member of agency-wide events including Big Graduation, Big Breakfast and Golf For Kids Sake
About You
This Job May Be For You…
• Relationship-driven and strong at building community partnerships
• Strong organizational skills with ability to manage calendar and priorities efficiently
• Comfortable presenting and engaging with external audiences both in person and virtually
• Data-aware and able to track and improve recruitment efforts
• Collaborative and proactive across teams
• Takes ownership and follows through
• Adaptable, curious and solutions-oriented
• Committed to a high-quality volunteer experience
• Empathetic communicator who can build rapport, trust and credibility
• A natural connector
Additionally, we’d love…
• Existing Middle TN community or corporate connections
• Volunteer program or pipeline experience
• Event planning and execution experience
• Strong public speaking/facilitation skills
• CRM or database experience
• Nonprofit or mission-driven background
Qualifications
• Bachelor’s degree or equivalent experience
• Demonstrated experience with community engagement, recruitment, partnerships, or similar
• Experience executing events or engagement strategies
• Strong organization, communication, and collaboration skills
• Ability to manage multiple priorities and use data to inform work